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24/7 support. Our chat answers at any hour and our team is on hand 24/7 for anything it cannot solve.
- Step 1 The chat answers Our chat answers at any hour.
- Step 2 Our team takes over Our team is on hand 24/7 for anything the chat cannot solve.
Faster than writing to us
Your key will not activate
When activation fails, Windows and Office show an error code that says what went wrong. Look it up to see what to check first.
Look up your error codeYou paid and no key arrived
Check your spam folder first: mail that carries a key is sometimes filtered there. If it is not there either, the delivery page shows what to do.
Where is my key?You bought the wrong edition
Do not activate it. Unactivated, we exchange it and settle the difference either way. Once a key has activated successfully, it cannot be returned.
Read the refund policy
Send us a message
Our team replies by email.