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24/7 support. Our chat answers at any hour and our team is on hand 24/7 for anything it cannot solve.

  1. Step 1 The chat answers Our chat answers at any hour.
  2. Step 2 Our team takes over Our team is on hand 24/7 for anything the chat cannot solve.

Chat

The fastest way. Answers 24/7, with our team on hand around the clock.

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Email

support@mydigisoftshop.com

Best for order problems: attach a photo of the error.

Phone

(571) 690-8994

Support 24/7: chat and team

Faster than writing to us

  • Your key will not activate

    When activation fails, Windows and Office show an error code that says what went wrong. Look it up to see what to check first.

    Look up your error code
  • You paid and no key arrived

    Check your spam folder first: mail that carries a key is sometimes filtered there. If it is not there either, the delivery page shows what to do.

    Where is my key?
  • You bought the wrong edition

    Do not activate it. Unactivated, we exchange it and settle the difference either way. Once a key has activated successfully, it cannot be returned.

    Read the refund policy

Send us a message

Our team replies by email.

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